{"id":25507,"date":"2018-07-09T11:19:52","date_gmt":"2018-07-09T08:19:52","guid":{"rendered":"https:\/\/seedweed.pl\/customer-help\/"},"modified":"2026-01-08T14:15:04","modified_gmt":"2026-01-08T11:15:04","slug":"customer-help","status":"publish","type":"page","link":"https:\/\/seedweed.pl\/en\/customer-help\/","title":{"rendered":"Customer help"},"content":{"rendered":"\t\t
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Customer support<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Our customer service team is always ready to assist you.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Useful information before entering<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Legality and basic Information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs it legal to buy cannabis seeds in Poland?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes. Cannabis seeds are 100% legal in Poland as long as they are not used for cultivation. We sell them exclusively for collectible and souvenir purposes.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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No.<\/strong> The cultivation of cannabis plants other than industrial hemp (containing THC above the legal limit) is illegal in Poland.
We do not provide any advice or instructions related to cultivation and are not responsible for any illegal actions taken by customers.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhy buy seeds if they can\u2019t be grown?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Our customers include:<\/p>

  • genetics collectors<\/li>
  • cannabis enthusiasts and strain historians<\/li>
  • individuals keeping seeds as souvenirs<\/li>
  • researchers and educators<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you provide germination or growing instructions?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    No.<\/strong> We do not provide any materials or guidance that could be interpreted as encouraging illegal activities.
    Our store operates in full compliance with Polish law.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is the difference between feminized, automatic, and regular seeds?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    • Feminized (seasonal) \u2013 produce nearly 100% female plants; ideal for collectors of female phenotypes.<\/p><\/li>

    • Automatic (autoflowering) \u2013 grow independently of the light cycle.<\/p><\/li>

    • Regular \u2013 can produce both male and female plants.<\/p><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere do your seeds come from?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      We collaborate with renowned seed banks from Canada, the USA, the Netherlands, Spain, and even Jamaica, ensuring top-quality genetics.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre the seeds originally packaged?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      Absolutely. All seeds are delivered in the original packaging of the manufacturer, ensuring authenticity and quality.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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      Order and delivery assistance<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Shipping, returns and orders<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs the shipment discreet?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      Yes,<\/strong> we ensure maximum discretion. The packaging contains no information about the contents or the store name. Your privacy is our top priority. Additionally, you can select an extra privacy protection option during checkout for even greater discretion.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I place an order if I\u2019m under 18?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      No.<\/strong> Our products are intended only for adults (18+).<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I return the seeds?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      For safety and hygiene reasons, opened seed packages cannot be returned or exchanged.<\/strong>
      Only sealed, unopened packages may be exchanged in accordance with Polish consumer protection laws.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I contact you?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
      You can reach us via contact form, email, Telegram, or WhatsApp or by phone at +48790361522.\nWe reply within 24 hours on business days.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long does order processing take?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      Order processing usually takes 1\u20133 business days, depending on product availability and payment method. Orders placed before 12:00 PM are typically shipped the same day.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long does delivery take?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      Within Poland, delivery usually takes 1\u20133 business days. For international shipping, delivery time is typically 7\u201314 business days, depending on the destination.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I track my shipment?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      Yes. Once your order is shipped, you will receive an email with a tracking number, allowing you to monitor your package in real time.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you ship to EU and non-EU countries?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

      Yes<\/strong>, we ship to both EU and non-EU countries, provided that local laws allow the possession of cannabis seeds.
      We recommend checking your country\u2019s local regulations before placing an order.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      Customer support Our customer service team is always ready to assist you. Useful information before entering Legality and basic Information Is it legal to buy cannabis seeds in Poland? Yes. Cannabis seeds are 100% legal in Poland as long as they are not used for cultivation. We sell them exclusively for collectible and souvenir purposes. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth-no-heading.php","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-25507","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/seedweed.pl\/en\/wp-json\/wp\/v2\/pages\/25507","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/seedweed.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/seedweed.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/seedweed.pl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/seedweed.pl\/en\/wp-json\/wp\/v2\/comments?post=25507"}],"version-history":[{"count":13,"href":"https:\/\/seedweed.pl\/en\/wp-json\/wp\/v2\/pages\/25507\/revisions"}],"predecessor-version":[{"id":29976,"href":"https:\/\/seedweed.pl\/en\/wp-json\/wp\/v2\/pages\/25507\/revisions\/29976"}],"wp:attachment":[{"href":"https:\/\/seedweed.pl\/en\/wp-json\/wp\/v2\/media?parent=25507"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}